MEMBERSHIP PROCEDURES
Is membership paid?
Membership on www.chezgalip.com is free. You can become a member immediately to place orders and stay informed about all opportunities. Click here to become a member.
Can I shop without being a member?
To shop, after adding products to your cart, you need to proceed to the MEMBERSHIP page and log in as a “Guest.”
How can I cancel my membership?
To cancel your membership, you can start the process by sending an email to customercare@chezgalip.com.
How can I change my communication preferences after registering?
After logging in, you can change your communication preferences in the “My Account” section.
I forgot my password, what should I do?
Click on “My Account” and then “Forgot My Password” located at the top right corner of the page. Enter the email address you used to register. Your password will be sent to your email shortly.
Why can’t I log in with my membership details?
Please first check the email and password you registered with. If you’ve forgotten your password, click the “Forgot My Password” link to create a new one through the link sent to your email. If you’re still unable to access your account despite entering the correct email and password, you can contact us at support@chezgalip.com or reach out through the contact form.
What is the difference between subscribing to the newsletter and creating a membership?
By subscribing to the newsletter, you can stay informed about Chez Galip’s latest campaigns, discounts, and updates via your registered email. By creating a membership, you can enjoy a unique shopping experience with special offers. To shop on chezgalip.com, you need to create an account. Additionally, with your Chez Galip account, you can ask questions about purchased products anytime and easily add previously ordered items to your cart again.
If you couldn’t find the answer you were looking for regarding membership:You can contact our call center at +90 384 511 45 77.
